Learning Curve

Every talented and proficient employee was, at one time, a newbie.

Today, our internet and cable installer was on the wrong side of the learning curve. We were, in fact, his first time.

Just remember, those “average” installation times are really “averages.” For every talented and proficient employee who does it in two hours, there are a few installation virgins who take seven.

5 thoughts on “Learning Curve

  1. Oh my.Bet your kids were NOT amused!

  2. Kudos to you for keeping that in perspective…I am sure your installation virgin cable guy appreciated not being heckled overmuch. πŸ™‚I remember when I worked as a bank teller, it seemed like every time I asked someone for their ID on a transaction, they would sniff “You must be new,” as if that were a mortal sin. I can’t tell you how many times I put on my sweetest smile and said, “Well, new enough.”As you said, everyone is new at some point.

  3. Our sprinkler guys are a father/son team. Dad was trying to hand the business over to his son, but son didn’t seem too motivated. If I called for a repair and dad came, he’d fix the problem in about ten minutes and probably not even charge me, but if the son showed, it would take him at least three trips to figure out what was wrong and, of course, a service fee. πŸ™‚

  4. so does that mean you have arrived ‘home’ and are getting settled?r

  5. My kids would have been thrilled! Every service or repair person gets “the treatment,” of having at least 3 children watching his every move and usually asking umpteen questions. “Why are you doing that?” “What is that for?” “How does that work?”As long as the kids don’t bother the poor man too much and waste his time (causing me extra $$) I think the repairmen like having someone to explain things to.

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